We are aware of a cookie issue with the Firefox browser, which is resulting with a 494 error message. Our platform team are working to resolve this issue as a matter of urgency.


The error should only occur on Firefox and we recommend clearing your browsers cookies and cache before trying to access Emerald Insight again. You can also use an alternative browser to access Emerald Insight.

We apologise for any inconvenience this may cause. If you continue to experience any access issues with Emerald Insight, please contact Emerald Customer Support for assistance.