Access and Entitlement FAQs
- I have been an ICE member for over 8 years so why cant I see content beyond the last three years?
Your annual membership includes free access to three years of back files based on your current membership period. There is no perpetual access to content beyond that timeline. - Why am I seeing a pay-to-view option for some content?
Not all content on the Virtual Library is included in your ICE membership. Any content which falls outside of your provision is offered at a significant discount. This price is displayed at the bottom of the article abstract and once purchased, is available to download for 24 hours. - Is there a discount for pay-to-view content?
Unless you have paid for any additional journal subscriptions, all other content on the ICE Virtual Library will be behind a paywall; although, while logged in as an ICE member, you will get a 75% discount on any single journal article purchases (e.g. £7.38 rather than £28.50).
- How do I manage my ICE subscriptions?
You can manage your subscriptions via your 'My Subscriptions' page
- I am struggling to login following ICE's recent upgrade to its membership management system, who should I contact for assistance?
Please use the contact form at the bottom of ICE membership management system upgrade: Q&A page: https://www.ice.org.uk/ice-membership-management-system-upgrade-qa
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