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Knowledge base
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Contact Us
1
Contact Emerald Customer Support
Platform Information
4
Emerald Insight has changed
Accessibility
Is Emerald Insight compatible with mobile devices?
What are the technical requirements for access?
Library Administrator Queries
Access and Authentication Methods
9
Authentication methods for Emerald.com/insight
Troubleshooting known issues with authentication
Access tokens (user name and password for off-campus access)
Creating a WAYFless URL
Emerald guide to proxy settings for emerald.com/insight
See all 9 articles
Discovery and Metadata
12
Can I submit a federated search using Search/Retrieval via URL (SRU)?
Does Emerald support OpenURL/SFX linking?
In which discovery services can I find my Emerald subscriptions?
Locating Emerald collections in EBSCO Discovery Service
Locating Emerald collections in OCLC WorldCAT
See all 12 articles
Managing your Library Administrator Account
4
How do I access our usage reports?
How do I add/delete a new library administrator for our institutional account?
SUSHI
Where is the Library Administration Area on Emerald Insight?
Publishing Related Queries
Publishing with Emerald
13
As an Emerald author, can I include my article in my thesis or dissertation?
Do you provide editing or translation services?
How do I correct an error in my published article?
How do I find out which volume and issue my accepted paper will publish in?
How do I make changes to my submitted article?
See all 13 articles
Open Access
4
Can I publish my journal open access with Emerald?
Can Emerald waiver the Article Processing Charge (APC)?
How can I publish my article Open Access?
What are Emerald's Article Processing Charges (APC) for open access titles
FAQs
16
Can I have a free copy of the journal issue in which my article appeared?
Can I reproduce a table/chart/passage from an article?
Can we publish our conference proceedings with Emerald?
Do Emerald employ translators?
Editor and EAB member access
See all 16 articles
Emerald eCases
Cases
3
Accessing Emerald case study collections
Emerald Cases Hub
How do I access the teaching notes associated with a case study?
FAQ
General Enquiries
15
Can I copy materials from this website or re-publish any content?
Can I use Emerald content in a presentation?
Can I write for the Emerald blog?
Does Emerald support text & data mining?
How do I create an email alert?
See all 15 articles
Student Access
1
My student log-in doesn't work
Search and Browse
3
What do the search icons mean?
Why am I seeing an "access restricted" sign against my search results?
Your guide to searching on the new platform (Emerald Insight)
Pay Per View and Subscription Queries
PPV Queries
2
Can I buy an individual article or subscription?
Can I use my paid-for case within a course-pack?
Deep Dyve
1
Can I rent an article?
Subscription Queries
6
As a subscriber, can I send an article via Interlibrary Loan?
How do I buy an Emerald Book?
How do I subscribe?
Is Emerald content indexed in any preservation archiving schemes?
Where can I find a list of titles in each collection?
See all 6 articles
Help Desk Software
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