Emerald Customer Support

Access and Authentication Methods 14

• Authentication methods for Emerald.com/insight
• Access and authentication from Emerald Insight
• Creating a WAYFless URL
• Emerald guide to proxy settings for emerald.com/insight
• Federated access to Emerald Insight (Shibboleth)

View all 14

Discovery and Metadata 14

• Can I submit a federated search using Search/Retrieval via URL (SRU)?
• Can we use our institution's default OpenURL button?
• Does Emerald support OpenURL/SFX linking?
• In which discovery services can I find my Emerald subscriptions?
• Locating Emerald Collections in ALMA Community Zone (CZ)

View all 14

Managing your Library Administrator Account 6

• The Account Management Portal (Library administration)
• COUNTER Reports from Emerald
• How do I access our usage reports?
• How do I add/delete a new library administrator for our institutional account?
• SUSHI

View all 6