Managing your Library Administrator Account

The Account Management Portal (Library administration)
The Account Management Portal is now live on, allowing registered Account Administrators to view their institutional account informati...
Thu, 19 Aug, 2021 at 3:58 PM
COUNTER Reports from Emerald
Emerald COUNTER reports are R5 compliant.  What reports are available? Full-month COUNTER 5 data from January 2019 onward (new R5 reports are added ...
Wed, 23 Sep, 2020 at 10:19 AM
Emerald Engage - Supporting the Library Community
Emerald Engage is a community environment where librarians can come together with others from your industry, to share thoughts and opinions on the things ...
Tue, 27 Apr, 2021 at 2:18 PM
How do I access our usage reports?
COUNTER reports are available through our Account Management Portal, which is delivered through your user profile on Emerald Insight. Simply login to your...
Tue, 27 Apr, 2021 at 2:08 PM
How do I add/delete a new library administrator for our institutional account?
If you need to update your Account Administrator credentials, please contact Emerald Customer Support.  All Account Administrators must have a registere...
Tue, 27 Apr, 2021 at 2:09 PM
SUSHI* information can be obtained by clicking on the SUSHI button in the Account Management Portal  This service is only available to registered Account ...
Tue, 27 Apr, 2021 at 2:10 PM
Why is two-factor authentication (2FA) required to access the Account Management Portal?
In order to access the Account Management Portal, we do require two-factor authentication to be enabled. This ensures the security of the sensitive data ...
Tue, 27 Apr, 2021 at 2:11 PM

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