Our Customer Support Agents are available to help you during the following office hours (Mon-Fri):


Malaysia:

Working hours: (MYT) 0930-1730

UK:

Working hours: (GMT) 0800-1900


US:

Working hours: (ECT) 0800-1600



Due to COVID-19, our office numbers are currently unavailable as the Support team are working from home. To contact Support, please click on the link above or email Emerald Customer Support directly. 

For other contact information, including our regional offices, please go to our main contact page.