Our Customer Support Agents are available to help you during the following office hours (Mon-Fri):
![]() | Malaysia: Working hours: (MYT) 0930-1730 |
![]() | UK: Working hours: (GMT) 0800-1700 |
![]() | US: Working hours: (ECT) 0900-1700 |
The Support team work remotely. The best way to contact us is either by emailing Emerald Customer Support (support@emerald.com) directly, by using our live chat function (available during normal working hours) or by raising a ticket using the link above.
For other contact information, including our regional offices, please go to our main contact page.