Our Customer Support Agents are available to help you during the following office hours (Mon-Fri):


Malaysia:

Working hours: (MYT) 0930-1730

UK:

Working hours: (GMT) 0800-1700


US:

Working hours: (ECT) 0900-1700



The Support team work remotely. To contact us, please either email Emerald Customer Support directly, use our live chat function (available during normal working hours) or raise a ticket using the link above. 



For other contact information, including our regional offices, please go to our main contact page.