General Enquiries

Can I write for the Emerald blog?
Our ‘Real Impact’ blog, designed to help bridge the gap between academic research and its application in the real world, covers all elements of the real...
Wed, 29 Apr, 2020 at 2:29 PM
How do I bulk export the citations from my search results?
You can download bulk citations from your search results by selecting your preferred results and then exporting the citations as required.  If you ha...
Wed, 9 Dec, 2020 at 9:19 AM
How do I create a TOC email alert?
Our Table of Contents (TOC) alerts service is now live on Emerald Insight. By subscribing to TOC alerts for selected book series and journals, users w...
Mon, 4 Jan, 2021 at 2:43 PM
How do I sign up for an Expert Daily Briefing Alert?
Expert Briefings is a single source of current content that can be easily used as a pre-read for seminar discussions and debates or to form the basis of l...
Wed, 25 Nov, 2020 at 4:32 PM
How do I download .RIS files into EndNote?
You can download individual .RIS files from our platform and then the file can be uploaded into EndNote using the following process. If you wish to downlo...
Wed, 9 Dec, 2020 at 3:00 PM
How do I download .RIS files into RefWorks?
You can download individual .RIS files from our platform and then the file can be uploaded into RefWorks using the following process. If you wish to downl...
Wed, 9 Dec, 2020 at 3:01 PM
I am unhappy with my book purchase. How do I get a refund?
If you are unhappy with your book purchase and require a refund, or any further support about your purchase, please consult our dedicated help pages on th...
Tue, 28 Jan, 2020 at 2:43 PM
I have registered for TOC alerts - why can't I view the full-text content?
Registering a profile does not provide access to any full-text content which is not available as OpenAccess.  If you have registered for our TOC alert ser...
Mon, 4 Jan, 2021 at 2:45 PM
I would like a trial
Curious to find out more about the content of our eJournal, eBook and eCase Collections? Your regional sales representative will be happy to provide yo...
Wed, 29 Apr, 2020 at 3:43 PM
Registering a personal profile on Emerald
New profile registrants should select the 'Register' option on Emerald Insight and complete the registration process as per our User Guide. If y...
Wed, 23 Sep, 2020 at 3:05 PM

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