General Enquiries

Can I write for the Emerald blog?
Our ‘Real Impact’ blog, designed to help bridge the gap between academic research and its application in the real world, covers all elements of the real...
Wed, 29 Apr, 2020 at 2:29 PM
How do I create a TOC email alert?
We are pleased to announce our Table of Contents (TOC) alerts service is now live on Emerald Insight. By subscribing to TOC alerts for selected book s...
Mon, 21 Sep, 2020 at 12:45 PM
How do I download .RIS files into EndNote?
You can download individual .RIS files from our platform and then the file can be uploaded into EndNote using the following process. Please note, the faci...
Tue, 28 Jan, 2020 at 2:34 PM
How do I download .RIS files into RefWorks?
You can download individual .RIS files from our platform and then the file can be uploaded into RefWorks using the following process. Please note, the fac...
Fri, 4 Oct, 2019 at 3:37 PM
I am unhappy with my book purchase. How do I get a refund?
If you are unhappy with your book purchase and require a refund, or any further support about your purchase, please consult our dedicated help pages on th...
Tue, 28 Jan, 2020 at 2:43 PM
I have registered for TOC alerts - why can't I view the full-text content?
Registering a profile does not provide access to any full-text content which is not available as OpenAccess.  If you have registered for our TOC alert ser...
Mon, 21 Sep, 2020 at 12:47 PM
I would like a trial
Curious to find out more about the content of our eJournal, eBook and eCase Collections? Your regional sales representative will be happy to provide yo...
Wed, 29 Apr, 2020 at 3:43 PM
Registering a personal profile on Emerald
New profile registrants should select the 'Register' option on Emerald Insight and complete the registration process as per our User Guide. If y...
Wed, 23 Sep, 2020 at 3:05 PM
Where are the servers for Emerald.com based?
The servers for our www.emerald.com/insight platform, are located in Dublin, Ireland. If you have any further questions, please contact Emerald Custom...
Tue, 28 Jan, 2020 at 2:42 PM
Where can I purchase a book or ebook?
Our popular portfolio of 3,100 books is growing, and growing rapidly. We are adding more than 250 new titles each year, all carefully chosen to reflect th...
Thu, 2 Jan, 2020 at 11:05 AM

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