General Enquiries

Can I write for the Emerald blog?
Our ‘Real Impact’ blog, designed to help bridge the gap between academic research and its application in the real world, covers all elements of the real...
Tue, 27 Apr, 2021 at 2:36 PM
Find Full Text links in EndNote
Emerald supports the Find Full Text linking function within EndNote by allowing API linking to our full-text using the OpenURL information which is stored...
Wed, 16 Jun, 2021 at 5:15 PM
I am unhappy with my book purchase. How do I get a refund?
If you are unhappy with your book purchase and require a refund, or any further support about your purchase, please consult our dedicated help pages on th...
Tue, 27 Apr, 2021 at 2:42 PM
I have registered for table of content (TOC) alerts - why can't I view the full-text content?
Registering a profile does not provide access to any full-text content which is not available as Open Access.  If you have registered for our TOC alert se...
Tue, 27 Apr, 2021 at 2:44 PM
I would like a trial
Curious to find out more about the content of our eJournal, eBook and eCase Collections? Your regional sales representative will be happy to provide you w...
Tue, 27 Apr, 2021 at 2:46 PM
Registering a personal profile on Emerald
New profile registrants should select the 'Register' option on Emerald Insight and complete the registration process as per our User Guide. If y...
Thu, 2 Sep, 2021 at 11:29 AM
Where are the servers for Emerald.com based?
The servers for our www.emerald.com/insight platform, are located in Dublin, Ireland. If you have any further questions, please contact Emerald Custom...
Tue, 27 Apr, 2021 at 2:47 PM
Where can I purchase a book or ebook?
Our popular portfolio of 3,100 books is growing, and growing rapidly. We are adding more than 250 new titles each year, all carefully chosen to reflect th...
Tue, 27 Apr, 2021 at 2:48 PM
Why can't I see the author details for articles in Strategic Direction?
Author details for the articles in Strategic Direction are usually kept confidential. The practitioner-focused articles in Strategic Direction are precis ar...
Tue, 27 Apr, 2021 at 2:49 PM
Why does the citation say 'ahead of print'?
Most Emerald journals operate article-level publishing (ALP), whereby articles are processed for EarlyCite publication immediately following acceptance. E...
Tue, 27 Apr, 2021 at 2:49 PM