My institution doesn't appear in the search bar
If you have followed the above process and have not been able to locate your institution this might indicate that we have not been advised to activate Shibboleth on behalf of your institution. Please ask your library to contact Emerald Customer Support for assistance.
My student log in doesn't work
If your login details don't work, we would advise you to contact your University/institution librarian who should be able to test your login details. Your librarian will also be able to tell you which journals/books you can access as a member of the University/institution.
Not able to access using Shibboleth/OpenAthens?
Speak to your Student Liaison/Support Services Librarian – they will have options for remote access and they will be able to assist you with working remotely.
I am logged in via my institution but my access is restricted
Your institution doesn't have a subscription to the content you are trying to view.