Our new Usage portal launched on 12th September. All currently registered library administrators, have been invited to activate their account and create a password on the new portal. The invitation was sent from support@powered-by.liblynx.com. If you have not received your notification, please contact Emerald Customer Support for assistance.


The usage portal is delivered at https://connect.liblynx.com
Please bookmark this page as it is not currently linked to from the Emerald platform. Our Library administration area is still in development and will be released in the coming months.

The usage portal includes:

  • COUNTER 5 data for January to August 2019
  • 2 years archive of COUNTER 4 compliant statistics dating from January 2017 – March 2019

For step-by-step instructions on accessing these usage reports, take a look at our simple guide created for library administrators


COUNTER have made some significant changes to the reports available in their R5 release. One significant change is that COUNTER 5 no longer offers a consortia report (CR1) showing the aggregated usage from all members of the consortia. In order to generate overall usage for consortia a bulk download of all members reports will need to be made and the data from all institutions consolidated.

For further information, please see COUNTER's "Friendly Guides to..." via their own platform at: https://www.projectcounter.org/friendly-guides-release-5/